Tuesday, August 25, 2020

Management Case study Essay

Contextual investigation 1. How do data innovations add to the business achievement of the organizations delineated for the situation? Give a model from each organization clarifying how the innovation actualized let to improved execution. Data advancements are basic to organizations and associations that need to be effective. For this situation, there were three organizations that showed how data advances helped their business. The principal organization was eCourier. eCourier conveys bundles around London and needed to â€Å"keep constant tabs on client satisfaction†(Textbook, pg 5). eCourier utilized SeeWhy programming to help give them client information quicker. This product permitted eCourier to see when client’s accounts were going lethargic or if there were changes in the appointments. With this new information, eCourier set aside cash by not adding additional staff to screen who was content with administration and who was most certainly not. The subsequent organization was Cablecom. Cablecom was likewise intrigued consumer loyalty. They utilized measurable programming to glance through client information and channel out difficulty. They additionally found that utilizing study research in mix with measurable programming gave an increasingly exact glance at consumer loyalty or disappointment. These two data innovations permitted Cablecom to see which clients were troubled and helped them hold those clients. At long last, the third organization was a law office called Bryan Cave. Bryan Cave required an option in contrast to the hourly expense ordinarily charged by law offices. Customers needed â€Å"fixed estimating and valuing that was balanced during a project† (Textbook, pg 6). The law office had spreadsheets to help breakdown the assortment of charges and how much benefit was being made yet these spreadsheets were troublesome and confounding. The organization utilized business insightful apparatuses to assist â€Å"lawyers with following spending plans progressively so they could rapidly make adjustments†(Textbook, pg. 6). The utilization of this innovation prompted improved benefit for the law office and furthermore improvement in hours worked by expense workers in the law office. 2. On account of law office Bryan Cave talked about over, the utilization of BI innovation to improve the accessibility, access, and introduction of existingâ information permitted them to offer customized and inventive types of assistance to their clients. What different callings could profit by a comparable utilization of these advances, and how? Create two unique prospects. Numerous callings can utilize business knowledge instruments simply like on account of Bryan Cave law office. The financial business can utilize BI instruments to remain serious. With rivalry nature and expanding due administrative enactment encompassing money related organizations, it is basic that budgetary foundations screen customer’s practices identified with utilization of banking items with an end goal to hold the clients. Business knowledge apparatuses are being created and advertised to banks to help screen, dissect accounts, and decide client productivity. This sort of business insight apparatus would enable the banks to market to current clients dependent on their inclination to buy items dependent on exchange conduct and different items the clients right now use. Also, a business intelligience apparatus that plays out an examination of the present expense structure charged for existing items corresponding to the opposition in the commercial center would enable the bank to decide whether their estimating structure is serious and in accordance with the opposition. This innovation would likewise enable monetary establishments to recognize which clients are beneficial and whether expenses ought to be expanded or decreased. At present, Concoction Bank has executed a business intelligience instrument that commerical moneylenders will use by cross rreferencing their credit portfolio and any possibility against to decide the gainfulness of the client corresponding to the company’s return on value. The business intelligience apparatus will help the commerical moneylenders decided whether the credit rate is in line given certain boundaries, for example, the market, fiscal reports, and the customer’s field-tested strategy. Also, the instrument will help decide whether bundling a set-up of items would profit the client if more items and administrations of the bank were used. At last, Chemical Bank is exploring an inventive business insight apparatus called information block is being considered for usage. The information blocks would be created from various reports for provincial project supervisors permitting them to control the information to be increasingly valuable vital arranging and deciding staffing ar rangements. BS&A softwareâ company could profit by business insight apparatuses. BS& A gives charge programming and evaluating programming to numerous Michigan townships and urban areas. Every stage speaks with any of the other BS& A stages. From individual experience it is a magnificent program. To help hold flow customers BS& A could utilize study exploration to perceive what should be upgraded for every customer or what should be streamlined for every customer. This would permit the organization to then tailor its product to fit each customer’s needs. At the township I work, we required an approach to enter charge card installments into our expense program from BS and A. The main installments acknowledged in the product were checks and money. By rounding out the study and sending it back by means of web I was quickly reached and the program essayists made the essential changes that permitted me to enter when a customer of the township paid with a charge card. I was happy with the outcomes and BS and A held my township as one of their customers. Contextual investigation 3: Cablecom built up an expectation model to more readily distinguish those clients in danger of changing to other organization sooner rather than later. Notwithstanding those prominent for the situation, what different moves could be made if that data were accessible? Give a few instances of these. Okay consider letting a few clients leave at any rate? Why? Cablecom utilized two programming projects, SPSS’s measurable programming and SPSS’s Dimensions overview research programming, to consider client disappointment. SPSS’s measurable programming tells: 1. How often issue happened 2. To what extent does it took to fix the issue Downsides of this product: This could conceivably determine what the issue was. SPSS’s Dimensions study research programming tells: 1. After how long of administration clients gets disappointed 9 months 2. At the point when clients switch most-between 12-14 months Disadvantage: for what reason to hold up till 7-9 months to discover the issue? Activities to forestall exchanging: Discover the issue, fix the issue: Send month to month fulfillment reviews to discover the difficult regions. On the off chance that individuals are not reacting quite well, at that point add a few motivating forces to it like fortunate prizes from the drawings of responders. Be PROACTIVE 1. Keep clients connected by prroviding some cash sparing tips to clients with their month to month bill. A few 2. instances of tips that may improve client maintenance are: family designs over individual plans that would take into consideration a cost investment funds; Explain the advantage of messaging if it’s less expensive than making calls; clarify the advantages of packaged plans over individual designs for telephone, link and TV; tips to expand the life of the items that Cablecom gives. Bulletins about new items and administrations, clarifying how these are helpful to clients and how they are superior to rivalry. Tenderizing a worth included advantage to clients a month to month or quarterly premise will make a partiality for the administrations an organization gives. I won't consider letting a few clients leave in any case, except if those are monetarily unreasonable on long haul premise. There are various explanations behind this: 1. 2. 3. 4. 5. On the off chance that client is there, at that point work is accessible. It takes bunches of publicizing assets to get one client. One fulfilled client brings more clients by listening in on others' conversations. One unsatisfied client speaks terrible about organization more noisily than a satisfiedâ customer speaks great about organization. Your rival is getting your business. Question 9. In what significant ways have the jobs of data frameworks applications in business extended during the most recent 40 years? What is one significant change you think will occur in the following 10 years? The jobs of data frameworks applications in business developed in following request during the most recent 40 years: ï‚ · ï‚ · Specialized changes or Data Processing: Until 1960 data frameworks was utilized for exchanges, preparing, record continuing, bookkeeping. Administrative changes (1960s to 80’s): 1. The board revealing (1960’s): MIS helped in settling on administrative choices from pre characterized administrative 2. reports. Choice Support System (1970’s): Introduced to assist the board with settling on choices from the accessible crude information utilizing extraordinary sources of info and style. ï‚ · Corporate Activities (1980’s to 2000’s): 1. Vital end client support (1980’s): This incorporates end client figuring, official data for basic 2. 3. choices, utilization of computerized reasoning for procedure building, master frameworks for giving information to end client and key data on the most proficient method to put items and administrations in serious world. Undertaking Resource Planning (2000’s): It incorporates each part of business running from fabricating, flexibly, deals, HR, Inventory the executives, showcasing and so forth. This likewise utilizes business Intelligence for better knowledge into contender exercises. Venture past sellers and clients or worldwide Networking (1990’s): Introduction of online business, ebusiness, advancement of web, intranet and extranet. In future 10 years, speed and honesty of Information framework will be vital. This remembers taking care of the issue of morals for business, stockpiling of individual data and information, absent or mistaken data. A few instances of the challenges incorporate insider

Saturday, August 22, 2020

The Effect of Incentive Plans in attaining the Organizational Essay

The Effect of Incentive Plans in accomplishing the Organizational Objectives - Essay Example Fundamentally the hierarchical targets are expected by gathering of individuals who have a place with the association. The impetus arranging is one of the methodologies of the associations. The motivating force is a kind of gainsharing, which is advanced with the intension of empowering the representatives so they broaden their participation and work. The motivation is only sharing a specific measure of benefit to the workers. This is relied upon to help arriving at the hierarchical goals. Let us think about a model motivating force arranging. The aggregate sum chose to be shared as motivation every year is 1 million dollar. This ought to be paid as a pay for the work done by the worker. This may incorporate a gathering or group that has been considered under the reward plot. The over all rate that has been left to be dispersed among the chose gathering or group would cover some 10% from the complete benefit. Motivating force ought to be partitioned by the obligations conveyed by the worker. The representatives who merit the motivating forces are administrators and center chiefs, under whom they control a gathering of workers. For instance directors of different divisions, for example, accounts, promoting, creation, support and so forth are required to arrive at the key level, so as to do that they deal with the gathering of laborers who work in their concerned office under them. Individuals from the association remember these goals and work likewise. A motivating force arranging help the target prop up in its manner continuous by any sort of break in running the association. The motivating force could be characterized at the end of the day as proposing a cutoff time for the concerned workers, anticipating that them should arrive at explicit or given achievements in the specific zone or office.

Thursday, July 30, 2020

Its Hard to Say Goodbye

Its Hard to Say Goodbye How did I get here? To t-minus two days until graduation and what I can only describe as a weird sensation in the pit of my stomachâ€"unidentifiable and abstract until Saturday hits and Im officially done with college forever. I might cry. I might happy dance. Right now, all I can say right now is that I am  exhausted  from finals and ready for a nap. Yesterday was an especially bizarre day. I worked my last ever shift as an Allen Hall front desk clerk (a job Ive held from the past three years), picked up my cap and gown from the Arc, and submitted  my last ever final five minutes before midnight (my last final ever!). That last final was for a web design course, and let me emphasize that I am a terrible web designer, so last night was  rough. My gown and stole. This year, we get orange stoles because its the universitys 150th birthday! Ive been agonizing over how exactly to write these wrap-up posts. How do you wrap-up in a succinct few paragraphs what its like to go to college and come out the other side? I already tried to do it through photographs, but Im still not quite satisfied. Just consider this another attempt. I give you a song: The Shins latest album, Heartworms, could not have come at a better time for me, and this song rings too true as I grapple with entering the real world. The lyrics? And I dont want to show you my feelings I dont want to force you to deal I just want to crash through the ceiling Before it gets too real Also relevant to any of you high school seniors about to entire the world as a full-fledged adult for the first time. Ive also been saying a lot of goodbyes: to bosses, co-workers, friends, and professors. With some people, its definitely a goodbye for now, but with others, were both  exchanging goodbyes keeping in mind that we might not see each other again for years. Those goodbyes are the hardest because theyre the most definitive, and those goodbyes are the ones that signal this is the end of something. Its the end of staying up all night, two  nights in a row. Milkshake runs at midnight.  Wearing pajamas to class. Staring down Microsoft Word when all I want is to go to bed. Going to bed when I should be staring down Microsoft Word. Cringing at the one person in lecture who asks way too many questions. Being the one person in lecture who asks way too many questions. Stress eating massive calzones from D.P. Dough. That freshman year-esque sensation you only get when you walk down the Quad and cant believe youre really here, really doing college. Its the end of being that special kind of young that can only happen once, and Im just feeling so lucky it happened here at Illinois. Maggie Class of 2017 After starting my time at Illinois Undeclared in the Division of General Studies, I’m majoring in English and Economics with a minor in Informatics from the College of Liberal Arts and Sciences. I’m from the relatively small town of Manhattan, Illinois.

Friday, May 22, 2020

Human Rights Advocates Should Be Improved Labor Conditions

THESIS When you look at the tag on a shirt and see â€Å"Made in China† what does that really mean? Quite likely it was made in a hot, crowded sweatshop on the outskirts of a city or in some village. If you were to survey a random group of individuals the majority would say they don’t support sweatshop labor, but how many could provide a legitimate argument against it? The present state of manufacturing factories throughout Africa and Asia are consistently the center of debate between humanitarians, economists, and consumers alike. This discussion is not a new one, by modern standards, sweatshops have existed for centuries and will likely continue into the distant future. The topic of debate is centered around the conditions endured by†¦show more content†¦Therefore, any action to regulate or restrict someone’s right to work in a manufacturing plant is a violation of their personal liberty and detrimental to their current level of living. So what is life in a sweatshop really like? What effects do manufacturing firms have on communities and how should educated consumers respond? CONTEXT History The existence of sweatshops can be traced all the way back 1500’s when Spanish Conquistadors claimed control of Ecuador and forced natives to work in their textile mills. The term itself references England’s manufacturing industries throughout the 1800’s. In English factories immigrants would perform monotonous actions for long hours and meager pay. As immigration into America increased during the late 1800’s so did the quantity of sweatshops. The employers of these immigrants preyed upon their lack of education and inability to read or write. Immigrants had to endure overcrowded workplaces, poor sanitation, high expectations, and were rarely given the chance to take a break. Nonetheless, they were more than grateful for the opportunities they were presented with and were more than ecstatic to escape the hardships of their old lives. Eventually better working conditions were established but not until America’s economy had strengthened as a whole. To o many people try to attribute improvements like the 40-hour work

Saturday, May 9, 2020

The True Story About Compare and Contrast Essay Introduction Samples That the Experts Dont Want You to Hear

The True Story About Compare and Contrast Essay Introduction Samples That the Experts Don't Want You to Hear Prior to starting any paper, you will need to get an understanding of the way to write it. Don't make your paper biased. Well, you could think, it's the simplest paper ever. In the long run, it is going to be a four-paragraph paper. A prosperous paper always has a very good title. After you've finished writing, it's always advisable to proofread your work and make revisions if needed. The introduction ought to be employed to make a general outline of the comparison research paper. You must have a clear comprehension of what you're going to write about. Or you're risking of getting blocked by bad understanding of your topic and inability to come up with the idea as it needs to be. You must analyze both things and think of a conclusion. The conclusion is where you summarize all you have already written. The Foolproof Compare and Contrast Essay Introduction Samples Strategy A strong essay is going to have an opening paragraph that comes with a thesis statement and a concluding paragraph. Now the thesis statement can be made, and the particular details can turn into the paragraphs. A paper may contain over five paragraphs altogether based on the range of subjects a student makes the decision to analyze. I f you're considering writing a lengthier paper, perhaps you'll split this up into five distinct paragraphs an introduction, unique facets of the very first subject, similarities between both subjects, unique characteristics of the second subject, and a conclusion. The Little-Known Secrets to Compare and Contrast Essay Introduction Samples Some essays may just speak about similarities, while some may just speak about differences. Simply create two overlapping circles, one for each one of the topics that you're comparing. When you receive the title and aspects to compare but without a definite number of criteria to cover similarities and differences, you've got to brainstorm. The approach depends upon the essence of your subject Significance not only must you to clarify the significance of the principal topic, but in addition mention the importance of comparisons or contrasts. The Compare and Contrast Essay Introduction Samples Trap Any excellent introduction is only an ideal start. An outline will function as a roadmap for your undertaking. It is vital if you would like your writing procedure to be easier and clear. The process will appear pretty similar. You just have to order an excellent essay from experts with the greatest academic degrees in a number of fields. Every one of them is dedicated to only a single point. Obviously, it may be tricky. The society thus expects that each man or woman will always show rather high levels of self-discipline. The Lost Secret of Compare and Contrast Essay Introduction Samples One other important question is the way to pick the suitable essay topics. It is possible to also utilize authorial quotations within the body of your essay to validate your arguments. You can also supply your own personal views about the subject and the result in the conclusion of the poetry essays. You should research your topic to select three claims. The sources you use has to be authentic to your topic, also called authoritative, and has to be logical to the message you're trying to get across, or pertinent. There are a great deal more interesting tactics to lead into your topic. Choosing the right topics might take a while in case you don't have a list of sample topics facing you. Before you start to compare the 2 subjects, research to secure more knowledge on the topics you're writing about. The topic for a compare and contrast essay will probably be set by the topic or course a student is enrolled. If you don't, read how to compose a compare and contrast essay. You may discover that starting a compare and contrast essay is simpler than you could have imagined. A contrast essay isn't as complicated as you believe. It's common to be assigned to compose essays in every area of study, not just when taking a composition class. Poetry essays are wholly based on understanding the complicated meanings and concept hidden behind the difficult wordings of poetry that may be a tiny painstaking for those students. Every student was assigned a compare and contrast essay at least one time in a lifetime. What You Don't Know About Compare and Contrast Essay Introduction Samples The introduction has three crucial elements. Bear in mind it cannot be a single subject! A conclusion shouldn't be too long. It is the easiest part.

Wednesday, May 6, 2020

Illegal Immigration Too Large a Burden on America Free Essays

Illegal Immigration: Too Large a Burden on America â€Å"Households headed by illegal aliens imposed more than 26. 3 billion dollars in costs on the federal government†¦and paid only 16 billion dollars in taxes, creating a net fiscal deficit of almost 10. 4 billion dollars, or two thousand seven hundred dollars per illegal household† (Miller 1). We will write a custom essay sample on Illegal Immigration: Too Large a Burden on America or any similar topic only for you Order Now Some people would argue that immigrants come to America to take jobs that no one else will do, but the illegal immigrants are in fact draining social services and stealing free health care benefits. In addition, immigrants pay little or no taxes to benefit the social services and health care providers that they drain. By doing so, the American tax payers must take on the high price of the American government turning a blind eye to the illegal immigrants rushing in. Yes, illegal immigrants take not so pleasant jobs, but it’s not worth the high price of social services and health care they impose. Although legalized immigration is what this country was founded on in the 1700’s, in modern day America many feel it is becoming too large a burden on the American tax payers to stop the influx of illegal immigrants to the United States. The problem of immigration can be solved if we place more restrictions on who is allowed in to our country, and let more able bodied, skilled workers in instead of letting every sob story have priority. Paul Hina, author of Illegal Immigration ( Contemporary Issues Companion), states that due to â€Å"illegal immigration and because U. S. immigration policy slants toward admitting relatives rather than immigrants with needed workplace skills, our immigration system literally imports poverty† (Hina 2). So instead of benefiting America with skilled workers, uneducated, poor immigrants are admitted and given full benefits of the social services they don’t deserve. Rachel Alexander, lawyer and coeditor of IntellectualConservatives. com, argues â€Å"illegal immigration is a major problem in the United States because illegal immigrants pay no taxes yet consume welfare resources at the tax payers’ expense†¦Border security has not stemmed the tide of illegal immigrants, so the government should focus instead on depriving them of social aid so that they will not be disinclined to sneak in to the country† (Haugen 1). Providing illegal immigrants with social aid is wrong, because not only should they not be in our country, they are supported here by citizens’ tax dollars. The social services of this country is one of the reasons immigrants rush over here in the first place, so if we place more restrictions on who can receive social aid, they won’t be so encouraged to hop the border. The massive amounts of immigrants who enter this country illegally make American citizens suffer economically and physically. Jamuna Carroll, author of many young adult books, stresses â€Å"how can we ask working families of California – many of whom have taken out sizable loans to finance their children’s education and many of whom will never be able to afford to send their children to college – to subsidize the education of those who should not be in our country at all? † (Carroll 2). Citizens in some states are now obligated to pay taxes to help illegal immigrants pay less for the same college education. It is unfair to provide immigrants who are here illegally, with discounts to public colleges and held as a priority over American citizens, who are burdened with taxes that pay for their discounts, in fact, the immigrants should not even be able to attend public colleges since they are breaking the law by being here, and colleges shouldn’t grant acceptance to them. Carroll further suggests â€Å"no one needs a college degree to sustain health and welfare and education is not a human right, as some of the proponents of this goofy attitude about tuition subsidies for illegals suggest† (Carroll 2). Education is not an inalienable right. Nowhere in the constitution does it state education is an essential and necessary right the government must provide all who live within the borders. California should not enforce this view on their state residents because illegal immigrants should not benefit from education discounts when California citizens have to pay the hefty bill. Also by placing more restrictions on social aid programs, the tax payers won’t be so burdened with useless taxes to pay for illegal aliens, who don’t provide any benefits to the country. The United States should make educated skilled workers a priority in the immigration policy and place more restrictions on social aid to solve the immigration crisis. Lori Newman, writer for the Greenhaven Press, reminds us, â€Å"every legal immigrant before 1924 was examined for infectious diseases upon arrival and tested for tuberculosis. Anyone infected was shipped back to their country of origin†¦today†¦illegal aliens simply cross our borders medically unexamined, hiding in their bodies any number of diseases’ (Newman 3). In 1924, only the healthiest and most educated could be admitted ntrance in to America, the land of opportunities, now the poorest and least educated immigrants with innumerable amounts of diseases flood into our country every day. Those with diseases once rare in our country infect and burden the American health care system. The United States should enforce more restrictions on social and the immigration policy so we can stop these diseases f rom infecting our people. America should stop trying to enforce rights that do not exist on people who should not be in our country and pay more attention to those dying because of the people who bring the diseases in illegally. Many Americans agree the United States needs to stop trying to provide for illegal immigrants within our borders and focus on legal citizens who give back to the country through taxes. Statistics show â€Å"approximately 480,000 family-based immigrants and 140,000 employment based immigrants, as well as around 80,000 refugees and 20,000 immigrants seeking asylum† come in every year and stay because they are given health care, welfare and discounts on colleges with no costs to them (Haugen 1). Tax paying Americans are suffering while illegal aliens are given health care and welfare. The government needs to crack down on social services and help their fellow countrymen rather than uneducated and poor immigrants from which American reaps no benefits. Immigrants are what America was founded on, but citizens express that today they come in and take advantage of what America has to offer instead of those who first came to our country, ready to work and provide for their country. America needs to realize they can’t help everyone who asks, there is simply not enough resources or money, especially in these discouraging economic times. Help those who give America, not those who take advantage. Works Cited Carroll, Jamuna. Subsidizing college Tuition for Illegal Immigrants is Unfair. † Opposing Views Resource Center. Gale. Web. 20 Oct. 2010. Haugen, David. â€Å"Illegal Immigrants Should be Stopped From Draining Public Services. † Opposing Views Resource Center. Gale. Web. 20 Oct. 2010. Hina, Paul. â€Å"Illegal Immigrants Are Abusing the Public Healt h System. † Opposing Views Resource Center. Gale. Web. 20 Oct. 2010. Miller, Debra. â€Å"Illegal Immigrants Create a Drain on the U. S. Government. † Opposing Views Resource Center. Gale. Web. 20 Oct. 2010. Newman, Lori. â€Å"Illegal Immigrants Threaten U. S. Health Care. † Opposing ViewsResource Center. Gale. Web. 20 Oct. 2010. How to cite Illegal Immigration: Too Large a Burden on America, Essay examples

Wednesday, April 29, 2020

Who Benefited Most From The Crusades Essay Example For Students

Who Benefited Most From The Crusades Essay In the year of our lord 1095, Pope Urban II started what we know as the Holy Wars or the Crusades. Over the period from 1095-1464, a series of military expeditions were fought to take back the Holy Land, Jerusalem, from the Seldjuk Turks. There were eight crusades which were spurred for many different reasons by many different people that left a lasting effect to the world. These years of bloodshed were led by men of power to bring money, greed, and fame to themselves at the expense of others. Although it brought a lasting uneasiness between the two religions, but trade with the East increased and feudalism became scarce. The crusaders failed to regain the Holy Land, but the Eastern connections opened Europe to a brighter understanding of optimistic ways of living and thinking. This began the formation of modern Europe. We will write a custom essay on Who Benefited Most From The Crusades specifically for you for only $16.38 $13.9/page Order now Overview: The leaders and the resultsDuring the Middle Ages, Christians visited Palestine, known as the Holy Land, which was the region where Jesus Christ had lived. The Muslims had captured this land from the Christians, but still allowed religious pilgrimages. Towards 1071 the fierce Seldjuk Turks started conquering the East. The Turks had become Muslims (), but the Turks made it difficult for Christians to reach the holy places. The military expeditions planned and fought by western European Christians that began around 1095 are known today as the Crusades. The soul purpose of these expeditions was to overtake and gain control of the Holy Land, Jerusalem, from the Muslims. Deus vult! (God wills it!) was the battle cry of the thousands of Christians who participated in the event of the Crusades. It was Christian belief that fate was to gain control of the Holy Land for the glory of God. The origin of the Crusades was a result of the Turkish expansion in the middle east; the Turks i nvaded the Christian empire, Byzantium, and thus the crusaders were sent out to recover the land which was rightfully theirs. Around 1071 the fierce Seldjuk Turks started conquering the East. The Turks had become Muslims (), but the Turks made it difficult for Christians to reach the holy places. The Turks decided to continue their reign of terror. In 1095, Byzantine Emperor Alexius I Comnenus asked Urban II, pope of the Roman Catholic Church, for assistance in fighting the Turks (). Urban II agreed with two goals in mind to defend Christianity against the Muslims and to recover the Holy Land. The first crusade was initiated by Pope Urban II. On November 27, 1095, Pope Urban preached to his followers outside the city of Clermont-Ferrand about the action which needed to take place. Preaching words about how God would lead the way because they would be doing his work, Pope Urban urged action to take place. In response to his speech, the people cheered and planned their crusade to regain control of the lost city. Urban brought all the bishops and urged them to encourage their friends and fellow villagers to take part in the expedition. Small self-directing groups began to form, each planning their own path to Constantinople; that was where they would meet and form unity. Their plan was to attack the Turkish forces in Constantinople and regain control of the city. The Christian armies conversed with the Byzantium emperor, Alexius I Comnenus, and agreed to return any of the old land that was recaptured. The armies were unsure about this agreement, however, they agreed to the tr eaty anyhow. The first attack by the crusaders was on the Turkish capital, Anatolian. During the same time frame, the Byzantians were also making an attempt to regain the city of Anatolian. The Byzantians used the crusades to their advantage to achieve their goal in capturing the city. Later in the year, Anatolian surrendered the city to the Byzantians, not the crusaders. The crusaders then met once again and together defeated the Turkish army, scoring a great victory. Afterwards, the crusaders went and captured the city of Antioch, and then moved on to their primary goalJerusalem. Jerusalem was under heavy guard by the Egyptians at the time period when the crusaders were about to make their attack. The crusaders set up siege machines and